- A process is a series of tasks that are completed to achieve an ‘end result’. This ‘end result’ is usually a natural collection of tasks that a team member has to complete before they move the work on to another team member or team.
- We recommend that you consider how you schedule your employees when defining your processes since you will be assessing the capability at performing the process.
- The process is the sum of the tasks that are shown in the ability6® Tasks View skills matrix.
We also recommend that you view this page which provides a visual explanation of the task and process skills matrix