What is a ‘Process’?

  • A process is a series of tasks that are completed to achieve an ‘end result’. This ‘end result’ is usually a natural collection of tasks that a team member has to complete before they move the work on to another team member or team.
  • We recommend that you consider how you schedule your employees when defining your processes since you will be assessing the capability at performing the process.
  • The process is the sum of the tasks that are shown in the ability6® Tasks View skills matrix.

We also recommend that you view this page which provides a visual explanation of the task and process skills matrix

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